Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: Required for authentication and basic functionality
• Session Cookies: Keep you logged in during your session
• Support Cookies: Keep the support chat session active

3. Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and session management.

Functional Cookies: These cookies enable essential features like maintaining support chat sessions while you use the platform.

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies from being set
• Delete all cookies when you close your browser

Please note that if you choose to block all cookies, some features of our service may not function properly.

5. Third-Party Cookies

We do not use third-party advertising or tracking cookies. If you open support chat, Crisp may set cookies to keep the chat session active. Any third-party cookies are limited to essential service providers needed to operate our platform.

6. Typical Cookie Lifetimes

Authentication and session cookies are typically short-lived and expire after inactivity or sign-out. Preference and support-chat cookies may remain for longer periods (often up to 12 months) unless you clear them earlier from your browser.

7. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed.

8. Contact Us

If you have any questions about our use of cookies, please contact us at hey@cueco.app.